DEINE AUFGABEN
- Du sorgst für Verlässlichkeit.
Im 1st & 2nd Level Support bist du die erste Anlaufstelle bei IT-Anfragen und stellst sicher, dass alles läuft. - Du bist das Rückgrat im Service.
Ob Incident oder Service-Request – du dokumentierst, steuerst und löst Anfragen strukturiert und effizient. - Du bist Technik-Einrichter:in.
PCs, Smartphones und Arbeitsplätze richtest du startklar ein – zuverlässig und professionell. - Du bist Taktgeber:in im Betrieb.
Beim Auf- und Abbau von PC-Arbeitsplätzen sorgst du für reibungslose Übergänge. - Du steuerst Veränderung mit System.
Bei IT-Projekten, Wartungsarbeiten und Rollouts bist du mittendrin und hältst Abläufe stabil.
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DEINE AUFGABEN
- Du führst mit Verantwortung.
Du leitest unser Support-Team (6 Personen) inkl. Lehrlingsausbildung und sorgst für eine motivierende Zusammenarbeit. - Du bist zentrale Ansprechperson.
Für Kolleg:innen, Fachbereiche und Stakeholder - du hältst Kommunikation und Zusammenarbeit am Laufen. - Du hältst den Support am Laufen.
1st/2nd Level Support, Incident- und Service Management liegen in deinem Verantwortungsbereich. - Du gestaltest IT-Prozesse aktiv mit.
Du entwickelst unsere Service-Desk-Prozesse (ITSM) weiter - strategisch, anwenderfreundlich, zukunftsorientiert. - Du steuerst IT-Projekte.
Neue Services, Einschulungen, Projektkoordination - du sorgst für eine reibungslose Umsetzung.
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RESPONSIBILITIES
- 5 years reliability/operational experience (DevNetOps) running large-scale, highperformance IT data center networks and internet services with focus on media-specific purposes.
- University degree (Bachelor or Master) with focus on IT topics
- Experience with video transport protocols such as RTP, RTMP, SRT, UDP, Zixi, RIST, HLS, NDI and uncompressed video and audio over IP (SMPTE 2110, AES67/DANTE)
- Proficient understanding of networking principles (switching, routing, multicast, overlay architectures like. MPLS, VXLAN EVPN and application protocol, especially TCP/IP, BGP, DNS, TLS, and HTTP/S)
- Professional network engineering experience with hybrid network architectures connecting on-premises data centers and IaaS/public cloud services.
- Fluent in English; German is a plus but not required.
- Open minded (growth mind-set) & entrepreneurial thinking, passionate about the Media World
- Ability to work in a highly collaborative environment and to communicate effectively with internal and external partners. Self-organized (we have an agile setup)
- Ability to recognize complex relationships and present them understandably.
- Approachable (helping others where help is needed) & hands-on.
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IT-Infrastruktur ist für Sie mehr als nur Technik – sie ist die Grundlage für funktionierende Abläufe, moderne Patientenversorgung und innovative Weiterentwicklung? Dann bringen Sie Ihr Know-How bei uns ein! Als IT Consultant übernehmen Sie eine Schlüsselrolle im digitalen Herzen unseres Klinikums. Sie leiten Infrastrukturprojekte, steuern den Systembetrieb und begleiten unsere Teams auf den Weg in eine zukunftssichere IT-Landschaft.
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RESPONSIBILITIES
- At least 5 years of professional experience with Digital Workplace services or a similar role.
- Experience in managing budgets related to workplace technology, including cost planning, vendor negotiations, and expense tracking.
- ITIL 4.0 Foundation is a plus.
- Strong Communication & Collaboration – Ability to communicate effectively with users, stakeholders, and vendors in a clear and approachable manner.
- Open-Minded & Adaptable – Willingness to embrace new ideas, adapt to change, and work in a dynamic environment.
- Performance & Result-Oriented – Focused on achieving measurable outcomes and continuously improving workplace solutions.
- Proactive & Growth Mindset – Takes initiative, seeks continuous improvement, and drives innovation.
- Process-Oriented & Structured – Works in a methodical and organized way, ensuring efficiency in digital workplace management.
- Analytical & Strategic Thinking – Ability to recognize complex relationships, break them down into simple solutions, and make data-driven decisions.
- Solution-Oriented – Focuses on resolving challenges efficiently while balancing user needs and business objectives.
- University degree in Computer Science, Information Technology, or an equivalent IT technology education.
- Flexible & Resilient – Able to adapt to shifting priorities and manage multiple tasks effectively.
- Fluent in English, German is considered a plus.
- Passionate About Media & Technology – Enthusiastic about the Red Bull Media House environment and staying up to date with digital workplace trends.
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Ihre Aufgaben
- Der Schwerpunkt der Aufgaben liegt bei der Betreuung der bestehenden Security-Systeme und die Sicherstellung des laufenden Betriebes:
- Administration und Rollout von
- Firewalls (Barracuda CGF)
- Content Sicherheitssysteme (URL-Filter)
- Reverse Proxy
- VPN-Lösungen (SSL, IPSEC, GRE)
- Arbeiten nach Prozessen: Inbetriebsetzung und Service Operation, inkl. 2nd Level Support sowie Anwendung der Prozesse
- Incident- und Problem Management
- Change Management
- Configuration Management
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RESPONSIBILITIES
- Lead the implementations and rollouts of services across Red Bull and its subsidiaries.
- Coordinate scope, budget, time, quality and external implementation teams/partners.
- Deliver projects based on Red Bull project management standards and principles. Collaborate closely with external vendors, internal teams such as architects and business partners.
- Oversee stakeholder engagement, risk mitigation and test management activities.
- Drive roadmaps and solutions to the company’s benefit.
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Die Rolle
- Abgeschlossenes Studium in einem relevanten IT Bereich oder gleichwertige praktische Erfahrung
- 2-3 Jahre Erfahrung in einer ähnlichen Rolle im IT-Projektmanagement
- Kenntnisse im E-Commerce-Prozess sind von Vorteil
- Fließende Englischkenntnisse, Deutsch ist ein Plus
- Kenntnisse oder Erfahrung mit SAP Commerce oder Shopware sind von Vorteil
- Starke Kommunikationsfähigkeiten, außergewöhnliche Problemlösungs- und Konfliktmanagementfähigkeiten
- Lösungsorientierte Persönlichkeit mit ausgeprägter Hands-on-Mentalität und Freude daran, gemeinsam im Team Dinge voranzutreiben und Ziel zu erreichen
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RESPONSIBILITIES
- 7+ years of experience in FMCG industry and/or Technology, with at least 3 years focused on digital transformation in sales and distribution managing high performing teams
- Bachelor/Master degree from University, Technical University (FH Schule) or college in Business, Information Technology, or related field.
- Excellent command of English (written and spoken), German is a plus
- Track record implementing CRM, sales force automation, and/or Distribution Management platforms in FMCG environments
- Strong project management and stakeholder engagement skills
- Solid understanding of retail execution, distributor management, trade marketing, and field sales dynamics
- Entrepreneurial in solving problems and focused on delivering results
- Strong communicator with the ability to simplify complex concepts and strong selling skills to influence various stakeholders
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RESPONSIBILITIES
- Requirements engineering
- Ensuring robust test management and smooth implementation
- Overseeing data quality
- Providing global key user support
- Delivering comprehensive training to enable user proficiency
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RESPONSIBILITIES
- Bachelor’s degree in Supply Chain, Logistics, or Procurement (Master’s degree is a plus)
- Exceptional communication and interpersonal skills in English
- Strong analytical and problem-solving abilities
- Proven organizational and detail-oriented skills
- Ability to thrive in cross-functional teams
- Proficiency in MS Office tools, with strong expertise in Microsoft Excel
- Experience in stakeholder/partner management is an advantage
- Previous procurement experience is a plus
- SAP knowledge preferred, but not required
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RESPONSIBILITIES
- Education level/experience within same role/area, such as Degree in Business Administration, Supply Chain or Finance, or experience in Procurement Analytics or Category Management
- Advanced proficiency in English (written and spoken) is required, German or other languages is considered a plus
- Strong analytical skills with experience in data analysis and reporting.
- Knowledge of strategic and operational procurement processes.
- Excellent interpersonal and communication skills to build effective relationships with diverse stakeholders.
- Ability to identify cost-saving opportunities and drive procurement efficiencies.
- Proactive and detail-oriented with a focus on continuous improvement.
- Previous experience within category management or strategic procurement is preferred.
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RESPONSIBILITIES
- 4+ years of experience in Data Science. Previous experience working as a Machine Learning Expert is a plus
- Masters or Doctorate in relevant field, for instance: Mathematics, Statistics, Science (including data, behavioural, social, econ, ...)
- Good command of English, both spoken and written. German a plus
- Programming: know at least one of R, Python, SQL with the ability and willingness to learn the other two
- Data Literacy: ability to prepare datasets ensuring top quality such that essence of said data and the implications for the problem at hand can be grasped quickly
- Statistical Reasoning: theoretical and applied understanding of Stats, Probability and ML Algorithms and know how to use these tools to reduce uncertainty in a business context (regression, visualization)
- Technical Literacy: applied understanding of modern computing allows the candidate to do things which go beyond the strict definition of Data Science (git, API calls, web crawling, …)
- Presentation Skills: present coherent data stories at the appropriate level of abstraction given the audience
- Stakeholder Management: skilled at building mutually beneficial connections with functional stakeholders
- Pragmatic Critical Thinking: intuitively consider relevant costs/benefits in all decisions and act accordingly
- Outcome Driven: highly motivated to add value and to demonstrate that impact to the organization
- Scientific Reasoning/ Scoping: ability to define and formulate new questions, in addition to answering given ones
- Grit: proven capability to see things through to the end even if initial feedback is discouraging
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RESPONSIBILITIES
- Completed Matura level education with vocational training, ideally in the automotive sector.
- Native-level German and business-level English.
- Minimum 2 years’ experience in operational procurement or P2P roles.
- Experience in the automotive sector strongly preferred; FMCG experience is a plus.
- Solid working knowledge of SAP and Microsoft Office (Excel, Word, Outlook, PowerPoint, Teams).
- Strong time management, communication, and negotiation skills.
- Ability to solve problems proactively and manage multiple priorities.
- Experience collaborating in global organizations and cross-functional teams.
- Entrepreneurial “can-do” mindset with a focus on continuous improvement.
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